FAQ

Frequently Asked Questions (FAQ) – Pihu Car Spa

1. What products does Pihu Car Spa offer?

Pihu Car Spa offers a wide range of men's and women's clothing, footwear, and fashion accessories designed for style, comfort, and everyday fashion.

2. How can I place an order?

You can place an order directly through our website:

  1. Browse products

  2. Add items to your cart

  3. Proceed to checkout

  4. Complete payment and confirm your order

3. What payment methods do you accept?

We accept multiple payment methods, including:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (if available)

4. How long does delivery take?

Orders are usually delivered within 3–5 business days depending on your location.

5. How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS.

6. Do you offer returns or exchanges?

Yes, we offer returns and exchanges within 7 days of delivery, subject to our Return & Refund Policy.

Products must be unused, unwashed, and in original condition.

7. How long does it take to receive a refund?

Approved refunds are usually processed within 5–7 business days to the original payment method.

8. Can I cancel my order?

Yes, orders can be cancelled before they are shipped. Once dispatched, cancellation may not be possible.

9. What should I do if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery with:

  • Order number

  • Product images

  • Packaging images (if possible)

Email: support@pihucarspa.co.in

10. Do you ship across India?

Yes, we currently ship to most locations across India.

11. Is Cash on Delivery (COD) available?

COD availability depends on your delivery location and order value.

12. How can I contact customer support?

For any queries or support, contact us:

Email: support@pihucarspa.co.in

Website: Pihu Car Spa Official Website